Pacific Debt, Inc. was founded in 2002 in an effort to address the growing tide of unsecured debt in our country. The company’s mission has always been to put the consumer first and make customer service and customer satisfaction our top priority.
In order to meet these goals, Pacific Debt has put a major emphasis on customer service. We truly believe “the customer is always right” and do everything in our power to meet or exceed expectations.
In fact, our most recent client survey, conducted in May 2011, confirms that our clients are overall very happy with their customer service experience. When asked “How would you rate your experience in dealing with the customer service team?” 98.3% of respondents felt that our customer service team Met or Exceeded expectations. This commitment to customer service has also allowed PDI to maintain an A+ rating as an accredited member of the Better Business Bureau.
Additionally, 93.5% of our clients felt that the PDI debt settlement program Met or Exceeded expectations based on their “overall experience” while 93.4% of our clients advised that they would feel confident referring a family member or friend to PDI.
In an effort to improve the client experience, PDI recently rolled out our NO UPFRONT Fees debt settlement program. This means that you only pay program fees once results are obtained for you.
Speaking of results, our negotiators are experts when it comes to debt settlement. In fact, in 2010 PDI settled an average of over $1.5 million in consumer debt per month, with an average settlement at the time of settlement of 39.2% of the current balance.
While a debt settlement program is not easy, our negotiators, enrollment staff and customer service teams are all committed to making your experience a positive one. Our entire team works under one roof, located in downtown San Diego, California.
If you have over $10,000 in unsecured debt and need assistance, call us today toll-free at 1-877-722-3328 for a free no obligation consultation. One of our certified debt specialists will explain to you the ins and outs of debt settlement as well as review other options that may be available to you. We look forward to your call.
Pacific Debt Inc. is an accredited member of the American Fair Credit Council (AFCC). This company has demonstrated the required business practices and standards required by the AFCC to display the AFCC seal. To find out more about AFCC, please e-mail us at firstname.lastname@example.org .
Code of Conduct
As a member of the AFCC, Pacific Debt Inc. has agreed to comply with our Code of Conduct , which requires, among other things, that the company will not charge you any fees until after they have resolved debt for you. If you believe that Pacific Debt Inc. is not complying with this, or any other aspect of our Code of Conduct , please let us know by visiting our Complaints page.